Step 1: Maintain the GLSU License (Premium Only)

Important: These steps apply to on-premises licenses only. If you are on Platform (SaaS), do not follow these steps. For more information, see Getting Started Premium/Admin Users.

The first step in getting GLSU running is to setup/maintain the GLSU license. Execute transaction ZGLSU in SAP. Once in the GLSU transaction, type PREM in the SAP command box and press Enter. Clicking on the Maintain License button from the Premium User Function screen displays the dialog box shown in the image below.

Note: Depending on if any license data already exists [i.e. system copies], you may not need to enter the PREM function, the license dialog may display automatically.

The Maintain License screen shows the number of Premium and Standard users which have been licensed and how many have been used at your company. To change these numbers of licensed users (either the first time you use GLSU, or if you add seats later) you will need a License Unlock Code. The License Unlock Code is supplied by insightsoftware.

1. Open an Internet Web Browser and go to http://licensesupport.zoption.com/ticket2/index.php.
2. If you have not already done so, each Premium user should request a ticket system login ID by selecting Request System ID. Fill out all of the information and submit your request.
3. Once your ticket system ID has been confirmed (you will receive an email) you may log in to the ticket system on the same support page by selecting Login.
4. After you are logged in, select License & Unlocks.
5. Select company name GLSU and License from the drop-down list.
6. Copy & Paste the Registration Code from SAP, enter into the website field with the same name.
7. Select Request Code. Copy & Paste the Unlock code FROM THE WEBSITE SCREEN back to the **SAP** entry box with the same name.
8. Select Enter, or click the green check mark to Save.